As required by the UK Data Protection Act 1998, the EU General Data Protection Regulation (2016/679) and the UK Privacy and Electronic Communications (EC Directive) Regulations 2003 (Data Protection Legislation), we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access.
Care Profit Intl Co Ltd is registered in England and Wales. (Registered in the UK company number 11724535), located in London, United Kingdom. Any questions relating to data protection should be directed to: help@advitamorganics.com
HOW WE USE THE DATA
In order to fulfil your order, we need to know certain personal information collected at time of order. The information we hold will consist of but not be limited to the following: Name; contact details; mailing preference, products previously purchased; Credit card details are encrypted after data entry and are not stored on our systems once used. We do not collect any Special Category Data (sensitive data) such as race, religion, biometrics or health data.
It is our policy that your information is private and confidential. Accordingly, the personal information you provide to us is stored in a secure location.
We also collect data as we are ever striving to understand our customers wishes and preferences, as well as improving services & products.
We would like to contact you by email to let you know of our new products and any offers we may be running. If at any time you wish to no longer receive Ad Vitam emails please email help@advitamorganics.com to make your request for removal.
Our communications are designed to tell you about the benefits we can offer so that you have access to our best deals. We use the information we have about you to tailor the content and try to ensure that the offers are as relevant to you as possible. Under the Data Protection Legislation, this might qualify as profiling. If you do not wish us to use your data for this purpose, please email us at help@advitamorganics.com.
We may hold any feedback/enquiries from individuals relating to customer service or product analysis to help us to improve in these areas. Customer feedback may be used within our product developments and/or on our websites. If at any time you wish this information to be removed, erased or not used in any such way please email us at help@advitamorganics.com.
To serve our customers in the best possible manner and to continue to inform them about new products and services we have decided to retain customer data for 20 years after the last purchase date.
DATA PROCESSORS
We work with the following data processors to carry out our direct marketing activities.
Mail Chimp: Are an online marketing platform which we use to manage our customers communication preferences and create and distribute our E-newsletters.
Typeform: online survey platform we use to run our skincare quiz for outputting tailored results.
YOUR RIGHTS
You have the right to ask us what personal data we hold about you.
You have the right to ask us to update or amend any out of date or incorrect data.
You have the right to ask us to delete the data we hold about you.
If at any time you wish to enquire about your data you can email us at help@advitamorganics.com.
We will seek to act in the best interest of our customers and will not abuse our position of data controller. We wish to be as clear and transparent as possible and uphold any requests for data disclosure or amendment as soon as possible. It may take up to a maximum of 4 weeks for such requests to be effective.
